Lisa Sherper
Psychotherapy
Office Policies
Payment: I charge $200 for each 55 minute session and $300 for each 90 minute ART session. Payment is expected at the time of service via PayPal or credit card. Please note that I am not an in-network provider with any insurance company, and I do not communicate with insurance companies on your behalf. Please see this article from Pro Publica that explains why many providers are not in network: https://projects.propublica.org/why-i-left-the-network/ I will provide a statement at the end of each month (which is called a Superbill) you may submit to your insurance company. Please contact your insurance company to ask about their out-of-network reimbursement rates prior to our first session and let me know if there is a particular CPT code they require to process telehealth sessions. Here are some questions I encourage you to ask:
Do I have “out of network mental health benefits”?
If so, how much or what percentage of session fees are covered?
How do I submit claims in order to receive reimbursement?
How long does it take to receive a reimbursement check?
Is there a session limit, deductible, or pre-authorization required?
If you are interested in the typical rates charged by out-of-network psychotherapists please see: https://www.fairhealthconsumer.org/
Cancellations: Please contact me 48 hours before a session if you wish to cancel. I will do my best to re-schedule for that week if there is an alternate time available. Note that you will be charged for "no show" or "late cancelled" sessions at the regular rate.
“Good Faith Estimate for Health Care Items and Services” Under the No Surprises Act:
The No Surprises Act was enacted in 2020 with the goal of protecting patients from unexpected bills for healthcare services, such as charges for out-of-network emergency care. Many of its provisions do not apply directly mental health providers. However, as per the opinion of APA, and summarized in this article: “Beginning January 1, 2022, psychologists and other mental health care providers will be required by law to give uninsured and self-pay patients a good faith estimate of costs for services that they offer, when scheduling care or when the patient requests an estimate.”
Here are some key features of the “good faith estimate” disclosure requirements, as discussed in APA’s article New billing disclosure requirements take effect in 2022:
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The disclosure requirements apply to all healthcare providers, including mental health providers who treat self-pay and/or uninsured patients.
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Providers must ask about insurance coverage, including whether the patient intends to submit claims to insurance.
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Providers must inform all self-pay and uninsured patients that a good faith estimate of charges is available.
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A good faith estimate of expected charges must be given to the patient within specified time frames (e.g., for services scheduled at least 3 days prior to the appointment date, no later than 1 business day after the date of scheduling).
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The estimate is not binding. However, patients may challenge a bill if the charges substantially exceed the estimated amount.
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If there are changes to the information in the good faith estimate, a new estimate should be provided.
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The estimate can include anticipated charges for recurring services that are expected to be provided within the next 12 months (e.g., 10-20 psychotherapy sessions). If treatment continues beyond 12 months, the provider must give the patient a new estimate.
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These disclosure requirements apply to existing as well as new patients.